Privacy Policy

Privacy Policy

Last updated: October 15, 2025

Rashk (rashkmen.pk) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). rashkmen.pk is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you.

We may collect the following:

  • Name, shipping address, billing address

  • Phone number and email address

  • Order details and purchase history

  • Communication details when you contact us

  • Device information such as IP address, browser, and usage data


Payment Information

We primarily offer Cash on Delivery (COD) as our payment method. We do not directly collect or store your debit/credit card details.


How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Send promotional offers (you can opt-out anytime)


Order Policy

We offer exchange only. We do not provide returns or refunds unless required by applicable law.


Sharing Your Information

We may share your information with:

  • Shopify (to operate our store)

  • Delivery partners (to ship your order)

  • Service providers (IT, analytics, customer support)

We do not sell your personal information.


Cookies & Tracking

We may use cookies and similar technologies to improve your browsing experience and show relevant products.


Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request correction or deletion

  • Opt-out of marketing emails

You can contact us to exercise these rights.


Data Security

We take reasonable steps to protect your data. However, no method of transmission over the internet is 100% secure.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


Children's Privacy

Our services are not intended for children under 16, and we do not knowingly collect their data.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.


Contact Us

If you have any questions, you can contact us:

📧 Email: rashkmen.pk@gmail.com
📍 Address: Chenab Block, Lahore, 54000, Pakistan
📱 WhatsApp: +923170242542


By using our website, you agree to this Privacy Policy.